Reference

Terms and Conditions That Run Your quad88 Account

These terms set out what you agree to when you open and use a quad88 account — covering how your wallet works, how GCash, Maya, and InstaPay transactions are handled, and what we expect from you and what you can expect from us.

Account eligibility applies where local law permitsGCash, Maya & InstaPay coveredTerms updated when rules changePhilippines-focused account rules
quad88 Terms and Conditions That Run Your quad88 Account
HOW WE HANDLE THIS

Account Security and Terms Enforcement

We enforce these terms consistently across all accounts. Here is how we handle the four areas that matter most to you as an account holder — from how your data is stored to how you can request a terms review.

Account Data Handling

Registration details and transaction records are stored securely and used only for account management, payment verification, and fraud prevention — not sold to third parties.

Transaction Records

Every GCash, Maya, and InstaPay transaction is logged to your account history. You can view this at any time from your wallet screen after logging in.

Terms Change Process

When we update these terms, we notify you through your registered contact. Your account remains active under the previous version until the update takes effect.

Requesting a Review

If you believe a rule was applied incorrectly to your account, contact support with your account ID and the transaction reference. We review and respond in writing.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a specific clause is unclear, or if you believe a term has been applied incorrectly to your account, reach our support team directly. We handle terms-related queries through live chat, email, and our account help centre — so you always have a clear path to get a straight answer without waiting.

Live Chat Open the chat widget from your account dashboard anytime you have a question about how a specific term applies to your wallet or transactions.
Email Support Send a detailed query to our support address if your concern involves account verification, transaction disputes, or a specific terms clause you want explained in writing.
Account Help Centre Log in and visit the Help section to find answers on common terms questions — covering GCash limits, Maya verification steps, and account eligibility conditions.

Common Questions About These Terms

These are the questions we get most often about our terms and how they apply to accounts in the Philippines. Each answer reflects how these rules work in practice — not just what they say on paper.

These terms apply to anyone who opens a quad88 account and uses the lobby, wallet, or any service we offer — subject to eligibility and local law where you access the platform.

We update terms when our rules change and notify you through your registered contact details. Continued use of your account after an update means you accept the revised terms.

If your account is suspended, pending withdrawals are reviewed before any funds are released. Verified balances are returned to the e-wallet linked to your account after the review is complete.

These terms are subject to applicable Philippine law to the extent it applies. Access to our services depends on your location and whether local law in the Philippines permits it for eligible account holders.

Contact support via live chat or email with your account ID and the relevant transaction or decision reference. We handle all disputes in writing so there is a clear record for both sides.

Yes. Any promotional credit applied to your account carries its own specific conditions. Those conditions form part of these terms and must be met before credits carry any withdrawal value.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.